Your Emotional Bank Account~~~Susie Austin


“You can make more friends in two months by becoming really interested in other people, than you can in two years by trying to get other people interested in you”.

Dale Carnegie




I love this statement as it says so much. Today is the perfect day to discuss emotional deposits. What exactly are emotional deposits?  We all know what financial deposits are and what happens when we are overdrawn. Emotional bank account is a metaphor that describes the amount of trust built in a relationship.


Steven Covey refers to emotional deposits in the form of actions to build trust and value to relationships. Just like a checking account we can make withdraws by actions that cause others pain and sadness. The main focus with this analogy is to bring attention and become aware of our actions and words and how they affect us, and the people we care about.


 For example if the conversation with my teenage son was clean your room, take out the garbage, how much time are you going to spend on the computer, and turn that music down, I would be taking out to many withdraws and not putting any deposits such as, telling him how great he did on his report card, what a good role model he is for other kids, how proud of him I am. This carries over to all our relationships, friends, co-workers and family. Remember this is a process, you need to have significant progress before there is enough trust built up to be able to give good advice and have the person listen to the advice when the time comes.


Steven Covey talks about the six major deposits that build the emotional bank account with the first being understanding the individual. Do you know anything about the people in your life? I speak often about parents and do they really know their children or are they to busy? Go for a walk and just visit. If it is a male who doesn’t open up easily, helps to talk when he is busy with his hands, such as working on a project or his car.


Make it a memorable day; show interest and understand those you care about, listen and hear what they say, and love them for who they are.


Susie Austin











~ by coachsusie on April 16, 2008.

One Response to “Your Emotional Bank Account~~~Susie Austin”

  1. Susie,

    You are awesome. I had this thoughts for a while in mind and here you are with a post that articulates it rather well. Kudos. We enrich our life by enriching lives of others. I just subscribed and can’t want for another post. Please visit my blog if you get a chance.


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: